Terms & Conditions

HAL – AGREEMENT OF TERMS OF SERVICE

 This Agreement of Terms of Service (henceforth called as Agreement) is entered between you or the organization you represent (“You”), and HAL Forever Information Technology (“We”).  By using HAL ERP services, you are explicitly agreeing to the terms of service mentioned in this Agreement below.

Trademark

 The Name and Logo of Hal are trademark properties and explicit permission is required from US for any usage.

Description of Services

 We offer a variety of online services which can be accessed using your browser. These include modules from Accounting, Purchases, Sales, Inventory to name a few. We reserve the sole right to add or remove additional service modules in the future. These services can be used for both personal and professional cases. You can create, edit or remove content within your account that you are authorized to use. The terms of this Agreement will apply to any of the modules you may choose to use.

Acceptance of the Terms

 You must be of legal age in order to accept the Terms of this agreement. You are explicitly agreeing to the terms of this Agreement once you start using our services.

User Account

 Please make sure you provide accurate information about yourself and your organization during sign up. These details will be used for verifying your account.  

Fees and Payments

 We will charge you for the services that you may use. The pricing details of these services are published at www.halsimplify.com. Once you sign up for our services and choose to purchase our services, you agree to make payments using our payment portal. You will be charged on a yearly basis or monthly basis as per the features and payment plan you choose. Your billing cycle starts on the day you sign up for our services. You agree to make these payments on a regular basis. We may choose to give a 14 day free evaluation period where you can evaluate our services. You will not be charged for the entire length of the trial period. You can also use our direct agent chat support for the first week during trial. After which you are requested to raise tickets to solve any issues .

Refund Policy

 All Sales are final. If you choose to cancel our services at any time, you will be Not be refunded the amount corresponding to time left in your billing cycle.

Schedule Maintenance

You will be given prior notification in case we have to shut down our servers for any maintenance. During this period you might not be able to use our services. However we try our best to minimize occurrences of such cases.

Acceptable Use

You agree to use the services in a fair manner for your personal or professional use. You shall not transfer our services to another user or third party neither shall you resell our Services to other users. 

Spamming and Illegal Activities

 You are solely responsible for the contents that you upload, create or edit using our service. You agree not to 
  1. violate the intellectual property rights of another user. 
  2. use for spamming or phishing activities. 
  3. upload or create any material that is illegal, abusive, obscene, racist, or harmful 
  4. We reserve the right to terminate your account and access to our services if we believe that you are using our website for any illegal activities.

Personal Information and Privacy

 Please refer to our Privacy Policy on how we handle your personal information that you declare when using our services. Your user account and access credentials are private information that belongs to you. You are responsible for keeping this information private and confidential. We are not liable for any harm of monetary damage arising from theft or accidental loss of your account access information.

Account Related Communications

 We will send out regular communications about your account status and the services that you may choose via email. All administrative and account related communications are compulsory and you cannot opt-out of such communications.

Data Handling

 During the course of using our Services, you may create, upload or edit content on our website. This content will be considered as data owned by you. While you are the owner of this data, We have the right to transmit, store, retrieve, archive or backup such data for efficiency and business continuity of our website.

Copyright

 You can upload content that you hold copyrights for. You agree not to violate any copyrights in any form including plagiarism, posting other people’s content without written permission from them, citations without due credit to sources, uploading documents without permission from document owners, and revealing other people’s confidential information such as passwords, personal profiles and credit card information. In case of violation of copyright, we have the right to terminate the user account and access to Services.

Disclaimer of Warranties

 You understand and agree that you are using services from HAL at your own risk. We disclaim any warranties of any kind arising from downloading any material from our servers including damages to your computer or mobile phone that you use to access these Services.

Limitation of Liability

 You agree that we shall not be liable for any losses or damages related to loss of business profits, interruption of business, loss of information or any other type of direct or indirect losses arising from use of our Services. We are also not liable for any losses or damages arising from prolonged non-availability of our Services due to whatever reasons. In such cases, you may choose to cancel our services. In all such cases, our liability will be limited to the fees that you have paid towards our services.

Indemnification

 You agree to indemnify and hold harmless, its officers, directors, and employees, from and against any losses and damages arising out of or relating to any claims that you have used the Services in violation of another party’s rights as per terms in this Agreement.

Arbitration

 Any controversy arising out of terms of this Agreement shall be settled in Saudi Arabia. We may suspend or terminate your account due to non-payment of fees. We may also suspend or terminate your account if we believe that you have violated terms of this Agreement related to Acceptable Use, Copyright, Spamming and Illegal Activities. 

Modification of Terms of Service

 We may modify the Terms from time to time. We will notify you of any such modifications to our terms of service. If you do not accept the modified terms of service, you may choose to discontinue with our services. If you choose to continue using our services, then you are explicitly agreeing to our new, modified terms of service.