HAL Retail: Your Complete Retail Management Solution

Retail success depends on precise inventory management, fast sales processing, and an excellent customer experience. HAL Retail equips your business with tools to streamline these operations, reduce errors, and increase profitability. Designed for retailers of all sizes, HAL Retail connects your outlets, sales, and finance for smooth, efficient management.

✔ Strategic Sales Insights
✔ Inventory Visibility Across Stores
✔ Flexible Payment & Billing Options

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HAL Retail: Your Complete Retail Management Solution

Built for Retail Excellence

HAL Retail addresses core retail challenges like multi-outlet inventory management, price consistency, and seamless billing. Our platform’s automation and clean dashboards let your team focus on growing your business instead of manual tasks.

Inventory Control Across Outlets: Monitor stock movements across all locations to prevent shortages or overstocking and improve replenishment efficiency.
Automated Billing & Receipts: Send receipts instantly through WhatsApp and email, keeping customers informed and improving the in store buying experience.
Price List & Promotion Management: Easily create and manage price lists to maintain unique pricing across different stores and promotional events.
Brand and Product Performance Analysis: Track sales trends by brand and outlet to optimize marketing and inventory planning.
Seamless Payment Integration: Connect with different payment terminals for faster checkout and accurate cash handling.
Flexible Payment Options: Offer Buy Now, Pay Later plans to increase customer conversions and satisfaction.
Built-in Integrations: Get ready to use integrations like Tabby, Tamara, Geidea, Shopify, Woo Commerce, Salla, Bank payment terminals like ANB, Al Rajhi, NeoLeap
Loyalty that Actually Works: Retain your customers and boost sales with rewarding loyalty management.
Mobile App for Self-Service: Give your employees the power of Mobility with biometric check-in and location tracking.
Omni Channel Sales: Seamlessly manage online sales with end to end fulfillment services.
Coupon & Voucher Management: Easily run promotions or activate cross store sales through creative offers and Coupons to your customers.

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How HAL Retail Helps You Get Ahead?

Smarter Retail Management Starts Here

HAL Retail provides retailers with a unified dashboard, mobile access, and seamless system integrations to simplify operations and support growth.

✔ Unified Dashboard: View sales, inventory status, and financial performance in one place.
✔ Mobile-Enabled: Approve orders and monitor sales anytime, anywhere.
✔ System Integration: Sync HAL Retail with accounting, CRM, and payment systems.
✔ Intelligent Reporting: Filter sales data by product category, outlet, customer, or date for actionable insights.
✔ Easy Onboarding: Rapid implementation with guided training for your team.
✔ Regulatory Compliance: Built-in VAT and ZATCA e-invoicing readiness ensures full compliance.

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Features

Case Study: Al Homaidhi Group

Everything you need to know

The Challenge

Al Homaidhi Group, a leading luxury retailer with over 80 branches across Saudi Arabia, faced several operational and system challenges:

Delayed and inconsistent sales reporting across stores
Difficulty managing store-level pricing and promotions
Lack of integration between online and offline sales channels
Inefficient inventory tracking leading to stock discrepancies
Limited ability to offer flexible payment options and digital billing
Fragmented customer experience impacting satisfaction and loyalty

The Solution

Al Homaidhi implemented HAL Retail to unify sales, inventory, and pricing management across all outlets and channels. The system provided real-time data and streamlined operations, helping overcome legacy system limitations. Key improvements included:

Real-time sales insights for better decision-making at the store and corporate levels
Dynamic pricing management tailored for individual outlets and promotional campaigns
Integration of online and offline inventory for accurate stock control
Instant digital receipts via WhatsApp and email for improved customer communication
Seamless payment gateway integration supporting multiple payment options
Unified platform to deliver a consistent omnichannel shopping experience

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The Result

Al Homaidhi Group achieved significant operational gains and financial benefits, including:

Immediate access to sales data improves responsiveness
Enhanced pricing flexibility dis riving higher margins
Improved inventory accuracy, reducing stockouts and overstocking
Strengthened customer engagement with digital billing and flexible payments
Achieved SAR 70 million in cost savings
Realized 61% improvement in operational efficiency
Delivered a 145% return on investment (ROI)

Here's what They’re Saying

“HAL ERP’s user-friendly platform has transformed our retail management across 80+ stores. We now manage stock, sales, and reports more effectively and with less effort.” – Sheikh Omar Zubaidi, Assistant General Manager, Alhomaidhi Group

- Leading Lens Manufacturer

Pan Gulf Optics

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Support

Frequently asked questions (FAQs)

Everything you need to know about the product and billing.

1. How long does it take to implement HAL Retail?

Implementation typically spans 4 to 6 weeks, covering system setup, data migration, and comprehensive user training. Our team ensures a smooth transition with minimal disruption, helping your staff adapt quickly to maximize operational efficiency.

2. Can HAL Retail manage multiple store locations effectively?

Yes, HAL Retail supports multi-location management with centralized inventory tracking and sales monitoring. You get full visibility across outlets, enabling better stock control, optimized replenishment, and consolidated reporting for streamlined decision-making.

3. Does HAL Retail support digital receipt delivery to customers?

Absolutely. HAL Retail enables instant delivery of receipts via WhatsApp and email, enhancing customer communication and trust. This feature improves the buying experience by keeping customers informed immediately after purchase, boosting satisfaction and loyalty.

4. Is HAL Retail compliant with VAT and ZATCA e-invoicing regulations?

Yes, HAL Retail is fully compliant with VAT laws and ZATCA’s e-invoicing requirements. It automates tax calculations and submits invoices in the required format, helping you avoid penalties and ensuring smooth tax reporting and audits.

5. Can HAL Retail integrate with existing systems like online stores and Payment systems?

HAL Retail offers seamless integration capabilities through secure APIs with popular online platforms like Shopify, Salla, Woo Commerce, etc. This connectivity ensures synchronized data flows across systems, reducing errors and enhancing overall business process efficiency.

6. What kind of support and training does HAL ERP provide?

HAL ERP delivers end-to-end support, including initial setup, in-depth training sessions, and ongoing technical assistance. Our local support team is available during business hours to resolve issues, guide users, and help optimize system usage for maximum benefit.

7. Does HAL Retail allow customisations?

Yes, HAL Retail is built upon the proprietary HAL framework which enables deep customization based on individual customer preference and workflows. What sets the HAL framework from other softwares is the speed of customization.

8. Does HAL Retail come with a POS Offering?

Yes, HAL Retail comes with multiple options of desktop based or App based Point of Sales solutions that come integrated with payment terminals. HAL Retail also allows pure web based solutions too.

9. Can HAL Retail work Offline?

HAL Possible - the POS product that comes integrated with HAL Retail has the option of both online as well as offline capabilities. The sales that are done offline automatically syncs online whenever there is network capability.