تعرف على نظام إدارة علاقات العملاء CRM

يمكنك التنقل بسهولة بين تفاصيل العملاء المحتملين، والاستفادة من الفرص الواعدة، وتحقيق نجاح غير مسبوق من خلال الاستفادة من الأدوات التنبؤية المتقدمة بدقة لا مثيل لها في مساعيك التجارية.

With HAL ERP, YOU define the path—and we help make it happen.

  • Fully Customizable: Tailor HAL ERP to fit your business, no matter the industry.
  • AI-Driven Automation: Automate repetitive tasks and focus on growth.
  • Seamless Integration: Connect all systems for smooth, real-time data flow.
  • Intuitive Interface: A familiar, Excel-like interface for easy task management.
  • Conversational ERP: Manage your tasks easily via WhatsApp.

Experience the simplicity of HAL ERP with a

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Versatile Solutions for Every Industry

At HAL ERP, we understand that each industry faces unique challenges. Our solution adapts to fit your needs, offering powerful tools to help you stay ahead. No matter what sector you're in, we’ve got you covered with industry-specific solutions that drive success.

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Construction & Contracting

Keep your projects on track with HAL Contracting. From project management to budget tracking and compliance monitoring, HAL ERP ensures that every detail is covered—on time, every time.

HAL Contracting

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HAL Trade

Designed for trading businesses, HAL Trade simplifies inventory management, order processing, and financial tracking, ensuring you stay competitive in a fast-paced market.

HAL Trade

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HAL Manufacturing

For manufacturers, HAL Manufacturing streamlines production schedules, monitors supply chains, and optimizes resource allocation, improving overall efficiency.

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HAL EDGE

A custom solution for educational institutions, HAL EDGE helps manage student data, track academic performance, and streamline administrative tasks.

HAL EDGEcation

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HAL Retail

Take control of your inventory, sales, and promotions with HAL Retail. Our omnichannel integration lets you reach customers across platforms so you can grow your business without limits.

HAL Retail

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HAL Servicing

Simplify time tracking, billing, and after-sales support with HAL ERP's efficient tools designed for service-based businesses.

HAL servicing

With HAL ERP, no matter what industry you’re in, you can be confident that we have the right tools to help your business succeed.

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Insight

How HAL ERP Makes a Difference

HAL ERP combines powerful features that make your operations more efficient and your decisions smarter.

Smarter Business with AI & Automation

Take the busy work out of your day with automation. With advanced AI integration, HAL ERP learns from your data, adapts to your unique needs, and automates routine tasks to elevate your business efficiency.

  • User Intent Recognition: HAL ERP’s AI understands your actions and intuitively adjusts, reducing manual effort and increasing task accuracy.
  • Effort Minimization: Automate everyday processes, leading to fewer errors and more time for growth.
  • Adaptive Learning: The more you use HAL ERP, the smarter it becomes, continuously improving your workflows.
We Integrate To Help You Get The Best

HAL ERP makes integration effortless. Connect your systems—financials, HR, sales, procurement, and more—into one unified platform. Enjoy real-time collaboration and eliminate inefficiencies. 

  • CRM Integration: We can easily integrate with last-mile systems to provide better CRM data, ensuring smooth customer relationship management and enhanced insights.
  • Payment Gateways: Simplify transactions and invoicing with seamless integrations to Total Pay, Tabby, and Tamara.
  • E-commerce Integration: Keep your online business running effortlessly by syncing inventory and sales data with Salla, Zid, Shopify, WooCommerce, and Magento.
  • POS Systems: Streamline your point-of-sale processes with integrations to systems like Foodics and Pos Bytz.
  • Productivity Tools: Connect with Google Mail, Google Calendar, and Microsoft Outlook.
  • Social Media: Manage your communication and tasks easily with WhatsApp integration.
Dedicated Support for Your Success

As your Business Partner, we believe that implementing ERP is just the beginning. To ensure your team gets the most out of the system, we provide continuous support, training, and learning.

What we Offer:

  • Comprehensive Onboarding: Get started quickly with a detailed onboarding process, including setup and team training.
  • 24/7 Support in English and Arabic: Our expert support team is available around the clock to assist with any questions or issues in both English and Arabic. 
  • Extensive Knowledge Base: Access tutorials, guides, and answers to common questions whenever you need them.
  • Regular Updates: Automatic system updates to keep you ahead with new features.
Flexible Modular Structure

HAL ERP offers a suite of powerful, customizable modules that fit the unique needs of your business. From finances to sales and everything in between, our modular approach helps you streamline operations, improve efficiency, and make smarter decisions.

  • Financial Management: Manage accounting, cash flow, and VAT reporting with ease.
  • HR Management: Automate payroll, employee tracking, and recruitment along with Self-service.
  • Inventory & Supply Chain: Track inventory, manage suppliers, and forecast demand in real-time.
  • Sales & CRM: Simplify sales processes with automated lead tracking and invoicing.
  • Procurement Management: Manage purchase orders and supplier performance easily.
  • Project Management: Track tasks and budgets and collaborate with your team seamlessly.
HAL Mobile App

Designed to enhance collaboration and streamline communication, the HAL Mobile App keeps all your stakeholders connected—anytime, anywhere. It helps your business to stay agile and responsive, even when you're on the move.

Access key insights and manage operations with ease:

  • View dashboards and performance metrics in real-time
  • Instantly approve requests and workflows
  • Monitor sales, inventory, and customer interactions
  • Stay updated with timely alerts and notifications
Effortless Interaction with a Conversational UI 

HAL ERP’s conversational interface revolutionizes the way your team interacts with the system. Say goodbye to complex processes and hello to effortless communication—like having a helpful assistant right at your fingertips.

  • Effortless Conversations: Assign tasks, request data, and manage processes with an intuitive and user-friendly chat-like interface.
  • Instant Access at Your Fingertips: Everything you need is just a command away, saving your team valuable time and keeping operations smooth.
  • Tailored to You: Customize your dashboard to highlight the most important tasks, making sure you’re always ready to go.
Security and Compliance You Can Trust

At HAL ERP, we take your business security seriously. Our system is designed to protect your sensitive data and ensure full compliance with Saudi regulations.

  • Data Encryption: Always encrypted for maximum protection.
  • User Access Control: Only authorized users can access sensitive information.
  • Regular Audits: Routine security audits to maintain the highest standards.
  • Local Compliance: Compliant with ZATCA and SAMA regulations.
Boost Team Collaboration with HAL ERP

HAL ERP makes team collaboration simple and efficient. Here’s how:

  • Workflow Management: Track and manage tasks easily, keeping your team aligned.
  • Activity Tracking: Get real-time updates to stay on top of progress, wherever your team is.
  • Document Management: Store and share documents securely, making information easily accessible.
  • ReachApp: Our dedicated Mobile App is purpose-built for better collaboration and business communication across all your stakeholders. 

Recognized by Industry Leaders

Here are a few success stories from businesses that have made the switch to HAL ERP:

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“HALERP has streamlined our operations, providing real-time insights into inventory and sales. The automated workflows have significantly reduced manual errors, improving overall efficiency. Its user-friendly interface has made it easier for our team to adapt and work smarter, not harder.”

Umar Tariq,

General Manager

Roadwey Trading Company

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“Data-driven decisions are a fundamental element for the success of startups. The cloud-based HALERP system provides real-time, accurate insights, helping us improve inventory management and enhance sales efficiency. As our business rapidly expands, HALERP adapts seamlessly to grow with us and support our increasing needs.”

Otbah,

Entrepreneur

Purple Brain

Read more success stories

HAL ERP Pricing Plans

HAL ERP offers three flexible pricing plans to suit businesses of all sizes:

No matter your business size, HAL ERP offers a plan that works for you.

Contact Us for Pricing

Your Path to Simpler, Smarter Operations Starts Now

Don’t miss out—discover how HAL ERP can transform your business. With our 14-day free trial, you can test out the system risk-free.

Book a demo and Experience HAL ERP Yourself

Request Your Custom Demo Now

Frequently Asked Questions (FAQs)

ما هو برنامج CRM؟
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برنامج إدارة علاقات العملاء (CRM) هو تقنية تساعد الشركات في إدارة وتعزيز علاقاتها مع العملاء الحاليين والمحتملين. في جوهره، يعمل برنامج CRM كمستودع مركزي لبيانات العملاء، مما يوفر معلومات حيوية للمؤسسة بأكملها. وهي تلعب دورًا محوريًا في تحسين العمليات التنظيمية، بدءًا من التفاعل الأولي مع العملاء وحتى الإغلاق الناجح للصفقات، وبالتالي تقديم تجربة موحدة وشخصية للعملاء.

لماذا أحتاج إلى برنامج CRM؟
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تحتاج كل شركة، بغض النظر عن حجمها، إلى نظام لإدارة معلومات العملاء وتقديم الدعم عند الحاجة. غالبًا ما يتوقف نجاح الأعمال التجارية على بناء العملاء المخلصين والاحتفاظ بهم. تساهم أنظمة CRM بشكل كبير في جعل علامتك التجارية تركز على العملاء وتؤثر بشكل مباشر على نمو مؤسستك وإيراداتها مع تقليل الوقت المستغرق في مهام إدارة البيانات المتكررة.

من يستخدم برنامج CRM؟
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لا يقتصر برنامج CRM على فرق المبيعات؛ إنه مفيد للتسويق ودعم العملاء وفرق الخدمة أيضًا. يجب أن يتكامل نظام CRM الجيد بسلاسة مع الأدوات الأخرى المستخدمة في مؤسستك، مما يضمن أن المعلومات الهامة، مثل الإيرادات والطلبات وبيانات الشراء، يمكن الوصول إليها من قبل فرق مختلفة. يعمل هذا التكامل على التخلص من الإدخال اليدوي للبيانات ويضمن توفر معلومات العملاء السياقية بسهولة لجميع التفاعلات.

لماذا لا أستخدم جداول البيانات لعلاقات العملاء؟
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على الرغم من أن جداول البيانات مفيدة لتنظيم البيانات الأساسية، إلا أنها ليست مصممة لأغراض CRM. إنهم يفتقرون إلى الميزات المتقدمة اللازمة لتلبية التوقعات المتطورة للعملاء وتعقيدات الأعمال المتنامية. أصبحت ميزات مثل التشغيل الآلي للمبيعات وتكامل البريد الإلكتروني والهاتف والرؤى التنبؤية ضرورية في مشهد الأعمال اليوم، ويوفر برنامج CRM هذه الإمكانات لإنشاء تجارب عملاء استثنائية.

Can HAL ERP be customized for my business needs?
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Absolutely! HAL ERP is highly flexible and can be customized to meet your specific requirements. Our team works closely with you to understand your needs and configure the system accordingly, ensuring that you get a solution that fits your unique processes and workflows.

What kind of support does HAL Solutions offer?
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We provide comprehensive support including training, ongoing technical assistance, and regular system updates. Our dedicated support team is available to assist you with any questions or issues you may encounter.

How secure is the data in HAL ERP?
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Your data security is our top priority. We use industry-standard encryption protocols and regular security audits to ensure your information is always protected. Our cloud-based system also ensures data redundancy and backup to prevent any loss of information.

Is there a mobile app for HAL ERP?
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Yes, HAL ERP is available on mobile devices, allowing you to manage your business on the go. Our mobile app provides access to key features and real-time data, ensuring you stay connected and productive even when you're away from your desk.

How long does it take to implement HAL ERP?
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Implementation time varies but is typically faster compared to other ERP systems. Our standard off-the-shelf system is ready to use instantly. For your customizations to be built in, it usually takes around 3-6 weeks. We work closely with you to establish a realistic timeline and ensure a smooth transition.

What is the pricing structure for HAL ERP?
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We offer flexible pricing options. Start with a 14-day free trial to experience the system before making a commitment. For customized pricing, contact our sales team.