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Retention in Construction: Meaning and Best Practices

Retention in Construction: Meaning and Best Practices
Mohammed Ali Khan

Published By

Mohammed Ali Khan
Construction/Contracting
Nov 11, 2025

In construction, receiving full payment isn’t always immediate. Usually, 5–10% of every payment is held back as retention to guarantee quality and project completion. That seemingly small percentage can, however, create major headaches when it comes to invoicing, VAT, and compliance.

To stay on track, you need to understand the retention invoice meaning, how VAT applies, and how to record it correctly under ZATCA’s e-invoicing rules. A single error can lead to delayed payments, invoice rejections, and cash-flow issues that disrupt project timelines.

With Saudi Arabia’s Vision 2030 accelerating infrastructure development, managing retention efficiently has become vital, especially for small and mid-sized construction firms. 

This blog walks you through retention invoices, from meaning and accounting treatment to VAT compliance, operational risks, and ERP-driven solutions.

Quick Summary

  • Retention ensures quality and completion by withholding a portion of payment.
  • VAT in Saudi Arabia applies to the full certified invoice amount, not just the amount paid.
  • Retention affects contractor cash flow, accounting, and invoice management.
  • ERP systems like HAL ERP streamline retention tracking, VAT compliance, and cash-flow forecasting.

What is Retention in Construction?

Retention is a common payment practice where a portion of a contractor’s payment is withheld until the project reaches certain milestones or is fully completed. This amount typically ranges from 5% to 10% and acts as a safeguard for clients to ensure work quality.

A retention invoice clearly shows three key figures: the total certified amount, the retention withheld, and the net payable. For example, if your project is valued at SAR 1,000,000 with 5% retention:

  • Total certified value: SAR 1,000,000
  • Retention withheld: SAR 50,000
  • Net payable: SAR 950,000

These numbers might look straightforward, but how you record and track them matters. They directly affect cash flow, accounting entries, and compliance, especially under Saudi Arabia’s VAT (Value Added Tax) and e-invoicing rules.

Types of Retention

Types of Retention
  1. Milestone-Based Retention: Part of the payment is held until predefined project milestones are completed.
  2. Final-Completion Retention: The remaining amount is withheld until the project passes final inspection or completes the defect liability period, often 12 months in Saudi Arabia.

Understanding these retention types helps you plan budgets, manage cash flow, and forecast project profitability more accurately. Now, let’s look at why retention exists and how it shapes both contractor and client behavior in real-world projects.

Why Retention Exists and How It Works

Retention exists to ensure accountability and protect both parties in a construction project. It gives clients confidence that contractors will complete the work to the required standards while providing a financial cushion if issues arise later.

There are two main purposes behind it:

i) Ensuring Project Completion and Quality: By withholding a small portion of payment, clients motivate contractors to maintain quality throughout the project and address any defects after completion.

ii) Providing Financial Security: The retained amount serves as a safety net for clients, covering potential costs if work remains incomplete or fails to meet expectations.

While this benefits clients, it can create cash-flow challenges for contractors, especially smaller firms managing multiple ongoing projects. Understanding how retention works helps you plan your finances better and prevent liquidity gaps. 

Example Scenario

For instance, in a SAR 1,000,000 commercial project with 10% retention:

  • Milestone 1 completion: Invoice SAR 500,000, SAR 50,000 retained
  • Final completion: Invoice SAR 500,000, SAR 50,000 retained until the defect liability period ends

Typically, in Saudi Arabia, the defect liability period lasts 6–12 months, after which the retained amount is released once the project passes inspection and the client confirms completion. Let’s understand how it benefits both contractors and clients.

Also read: How to Create Effective Construction Progress Reports

Benefits of Retention for Contractors and Clients

Retention is often seen as a financial roadblock, but in reality, it’s a mechanism that builds trust, enforces accountability, and ensures quality delivery for both contractors and clients.

For Contractors:

  • Encourages consistent quality: Knowing a portion of payment is withheld until final completion motivates teams to maintain high standards throughout the project.
  • Builds client trust: Contractors who comply with retention terms and complete projects on time strengthen relationships and earn credibility.
  • Improves project planning: Tracking retention helps forecast cash flow and prepare for final payouts, allowing better financial management.

For Clients:

  • Provides a safety net: Retained funds can cover costs if work is incomplete or substandard, reducing financial risk.
  • Ensures timely issue resolution: Contractors have a clear financial incentive to address defects promptly, keeping projects on schedule.

When implemented well, retention becomes more than just a deferred payment; it’s a structured tool for quality assurance and mutual accountability. It helps clients secure value for money while enabling contractors to build credibility, improve project discipline, and ensure repeat business.

Now, let’s see how contracts define the rules for withholding and releasing these funds, which is essential for accurate invoicing and cash-flow management.

Retention Clauses in Contracts and Their Impact on Invoices

Retention clauses vary across construction contracts, and understanding them is crucial to avoid disputes, ensure timely payments, and plan your cash flow effectively. These clauses define exactly how much is withheld, under what conditions, and when the retained amount is released.

Common types include:

Retention Clauses in Contracts and Their Impact on Invoices
  • Fixed Percentage Retention: A set portion of each progress payment is withheld until the project is fully completed.
  • Defects Liability Retention: Retention remains until the defect liability period ends, even after handover.
  • Capped Retention: Retention stops once a specific contract value or milestone is reached.
  • Substitution by Performance Bond: Instead of withholding cash, a performance bond guarantees completion, allowing full payment upfront.

When creating invoices, you need to mirror the contract clause precisely. For example:

  • Certified value: SAR 1,000,000
  • Retention: 5% = SAR 50,000
  • Net payable: SAR 950,000
  • Invoice note: “Retention held per Clause 12.3”

Careful alignment with contract terms ensures accurate invoicing, prevents disputes, and enables precise cash-flow planning. In Saudi Arabia, VAT must be applied to the full certified amount, not just the net payable. This makes proper invoicing critical for compliance and smooth project financial management.

That said, let’s understand how to account for retention and its impact on your cash flow, so you can plan operations without surprises.

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How Saudi VAT and E-Invoicing Treat Retention

In Saudi Arabia, VAT applies to the full certified invoice amount, even if part of it is retained. For instance, if a project’s certified value is SAR 100,000 and 5% (SAR 5,000) is retained, VAT must be calculated on the full SAR 100,000, not just the SAR 95,000 paid immediately.

For e-invoicing under Fatoorah, the retention must be listed as a separate line. Incorrect coding or omission can lead to invoice rejection, especially when dealing with large clients in sectors like oil & gas or government projects.

Another important point: VAT is due at the earliest of invoice issuance or payment, even if the retained portion is released later. Retention cannot be treated as a deferral for VAT purposes. Following these rules ensures compliance and prevents rejected invoices. Let’s explore how retention clauses in contracts dictate withholding amounts, release conditions, and invoice treatment.

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Accounting Entries and Cash-Flow Impact

Retention management isn’t just about issuing invoices; it’s about tracking both what’s earned immediately and what’s withheld. Clear accounting is critical for cash-flow planning, especially for CFOs or finance leads.

Consider this example:

  • Certified value: SAR 1,000,000
  • Retention: 5% = SAR 50,000
  • VAT 15% = SAR 150,000

Invoice Entries:

  • Debit Accounts Receivable (gross): SAR 1,150,000
  • Credit Revenue: SAR 1,000,000
  • Credit VAT Payable: SAR 150,000
  • Credit Retention Payable: SAR 50,000
  • Credit Net Receivable: SAR 950,000

Payment Received (Net):

  • Debit Cash: SAR 950,000
  • Credit Accounts Receivable: SAR 950,000

Retention Released Later:

  • Debit Cash: SAR 57,500 (SAR 50,000 + VAT 7,500)
  • Credit Retention Payable: SAR 50,000
  • Credit VAT Payable: SAR 7,500

Retention can tie up significant working capital, and with multiple projects, poor management can strain cash flow. Forecasting release dates, keeping proper documentation, proactive follow-ups, and clear client communication are essential. While retention has benefits, contractors must be aware of the risks and operational challenges in Saudi construction projects. 

Retention Risks and Challenges in Saudi Construction

Retention Risks and Challenges in Saudi Construction

Managing retention invoices in Saudi construction projects can be challenging. Contractors face operational risks, administrative burdens, and cash-flow pressures that, if not managed carefully, may lead to delayed payments and disputes.

In many Saudi projects, retention ranges between 5% to 0% of the total invoice. While this may seem small, it can tie up significant working capital, especially in large projects or when payments are delayed.

Common challenges include:

  • Delayed Payments: Clients may hold back retained amounts longer than agreed, putting a strain on cash flow, especially for small and mid-sized businesses.
  • Disputes Over Work Quality: Retention is sometimes contested due to disagreements about milestone completion or perceived defects, even when issues are minor or subjective.
  • Administrative Burden: Tracking retention accurately, recording invoices, and ensuring VAT compliance can be complex. Misalignment between contractor and client systems, particularly in e-invoicing formats, can lead to rejected invoices.
  • VAT and Regulatory Compliance: VAT in Saudi Arabia is calculated on the full certified amount, even if part of it is retained. Failing to account for this correctly can result in legal and financial complications.
  • Project-Specific Operational Risks: Unclear milestone definitions, missing documentation, or deviations from contract clauses often trigger disputes. Some clients may also withhold retention beyond the agreed timeline.

By understanding these risks and implementing structured processes and technology, retention can be turned into a predictable and manageable part of project finances. Contractors who adopt this approach benefit from smoother operations, stronger client trust, and improved cash-flow control.

To stay on top of retention and avoid cash-flow or compliance issues, CFOs need a clear, actionable process. The checklist below simplifies retention management and ensures reliability.

Quick Checklist Before Sending an Invoice

Quick Checklist Before Sending an Invoice

Retention management can be complex, but a structured approach reduces risk and ensures smoother cash flow. Before issuing invoices, CFOs should:

  1. Contract Review: Verify retention percentages, release conditions, and trigger milestones.
  2. Record Keeping: Maintain detailed logs of progress payments, retention amounts, and client communications.
  3. Invoice Accuracy: Ensure certified amounts match client certificates, clearly showing gross value, retention withheld, VAT, and net payable.
  4. Regulatory Compliance: Confirm invoices meet client requirements and ZATCA e-invoicing standards, with VAT applied to the full certified amount.
  5. Cash-Flow Planning: Forecast retention release dates and factor them into budgets to avoid liquidity issues.
  6. Follow-Up & Dispute Preparation: Communicate proactively with clients and have documentation ready to resolve disputes quickly.
  7. Backup Documentation: Attach milestone certificates, relevant contract clauses, or defect-free confirmations.
  8. Technology Utilization: Use ERP systems (like HAL ERP) to track retention, set alerts for upcoming releases, and reconcile accounts efficiently.

HAL ERP streamlines retention tracking, VAT compliance, and invoicing, making the process faster and more reliable. Let’s explore more on that. 

How to Manage Retention Efficiently with HAL ERP

How to Manage Retention Efficiently with HAL ERP

Managing retention manually can be time-consuming and error-prone, especially for small or mid-sized construction businesses handling multiple projects. HAL ERP simplifies retention tracking, invoicing, and compliance, giving you better control over cash flow while reducing administrative burden.

What HAL ERP Does for You:

  • Automatic Retention Tracking: Calculates retention, gross amounts, and net payable automatically as soon as a project certificate is issued.
  • VAT Compliance: Applies VAT to the full certified amount and generates ZATCA-compliant e-invoices.
  • Cash-Flow Forecasting: Maintains a retention ledger with upcoming release dates to anticipate cash-flow gaps.
  • Integrated Invoicing & Reporting: Generates invoices with retention included, tracks payments, and provides real-time financial insights.

See how HAL ERP can solve cash-flow gaps for Saudi construction firms. Book your free consultation.

To see HAL ERP in action, consider Al Faneyah, a Saudi construction firm. 

Real-World Impact: Al Faneyah Case Study

Before HAL ERP, Al Faneyah, a leading Saudi construction and electromechanical contracting group, struggled with slow, Excel-based workflows. Challenges included:

  • Lost or delayed quotations are causing revenue leakage
  • Poor visibility on budgets and spend
  • Manual tracking of payments and deliveries
  • Limited reporting and delayed financial insight

HAL ERP Solutions:

  • Automated sales and quotation management for better follow-ups
  • Streamlined procurement and inventory tracking
  • Digital budget control and real-time margin visibility
  • Consolidated dashboards for instant project insights

Results Achieved:

  • 60% increase in procurement efficiency
  • Over 90% reduction in lost quotations
  • 40% reduction in accounts workload
  • 100% budget compliance enforced
  • Payback achieved in under 1 year
  • Annual ROI of 900%

With HAL ERP, Al Faneyah now operates on real-time data instead of spreadsheets, turning retention into a predictable and manageable process. Learn more here

Final Thoughts

Getting the retention invoice meaning right is no minor detail for your finance role in Saudi construction. You’re not just issuing an invoice, but managing withheld funds, following VAT rules, aligning with e-invoicing requirements and protecting your company’s cash flow. When you do it properly, you reduce invoice rejections, minimise disputes and gain confidence in your working-capital planning.

HAL ERP simplifies this entire process. From retention-aware invoicing to VAT compliance and cash-flow forecasting, it handles the details so you can focus on preserving cash, ensuring accurate reporting, and driving predictable growth.

Take control of your retention strategy and streamline invoicing. Book a demo for KSA projects! 

Frequently Asked Questions (FAQs)

1. What does the retention invoice mean in practice?

A retention invoice shows the certified payment, the percentage or amount withheld for retention, the taxable base and net payable, giving full visibility of the hold-back.

2. Does VAT apply to retention in Saudi Arabia?

Yes. VAT is calculated on the full certified amount, regardless of whether the retained portion is paid immediately or later.

3. How should I show retention on a ZATCA e-invoice?

List the gross certified value, include a separate line for retention withheld (negative or “withheld”), calculate VAT on the gross, and then show the net payable. Ensure your system supports the retention line and properly generates the XML if required.

4. Can retention be replaced by a bond?

Yes. Some contracts allow a performance bond instead of cash retention. However, you still need to track the accounting and VAT as if retention were withheld, unless the bond fully substitutes the withholding.

5. What happens if the client withholds retention beyond the contract?

This creates a cash-flow risk. You may need to escalate through contractual or legal channels, while keeping the retained amount recorded as a receivable, not revenue.

6. How can HAL ERP help with retention management?

HAL ERP automates retention invoice lines, tracks VAT on the full certified value, forecasts release dates, and ensures ZATCA-compliant e-invoices. It transforms retention from a manual challenge into a predictable, manageable process.

Mohammed Ali Khan
Mohammed Ali Khan
Mohammed Ali Khan is a seasoned ERP Implementation Consultant with over 100 successful projects across Saudi Arabia. With expertise across diverse industries, he has spearheaded large-scale retail implementations for hundreds of stores, bringing deep knowledge of omnichannel commerce, payment integrations, and the unique challenges of retail operations in KSA.