ERP Built for Saudi Businesses

Request a demo
Request a demo

Understanding the Contract Lifecycle Management Process

Understanding the Contract Lifecycle Management Process
Mohammed Ali Khan

Published By

Mohammed Ali Khan
Contracting/Construction 
Dec 19, 2025

Every business decision, from hiring a new employee to closing a major deal, depends on clear, well-managed agreements. Yet poor contract management can silently cost companies up to 9% of their revenue, according to the World Commerce & Contracting Association. 

Contract Lifecycle Management (CLM) changes this by digitizing and automating the entire contracting process. It boosts efficiency, improves collaboration, and keeps operations running smoothly, whether supporting sales, IT, or other teams. In Saudi Arabia, CLM also aligns with Read more push for digital transformation and operational excellence.

In this blog, we’ll explore the CLM process, its stages, and how a contract lifecycle management process diagram can help your organization visualize and optimize contract management.

At a Glance

  • Contract Lifecycle Management (CLM) streamlines contracts from initiation to renewal, enhancing efficiency, compliance, and collaboration.
  • The process covers initiation, creation & negotiation, approval, execution, monitoring, and renewal or closure, with automation improving each stage.
  • Modern CLM solutions centralize contracts, automate workflows, enable digital signatures, and provide analytics for smarter decision-making.
  • Successful implementation involves identifying pain points, engaging stakeholders, standardizing processes, and addressing challenges such as manual workflows and limited visibility.

What is Contract Lifecycle Management (CLM)?

Contract Lifecycle Management (CLM) is the structured process of managing every stage of a contract to ensure it performs effectively, stays compliant, and delivers value throughout its lifecycle. It begins when a contract is proposed or requested and continues through execution, delivery of goods or services, and finally renewal or expiration.

A well-defined CLM process helps organizations stay organized, reduce risks, maintain compliance, and ensure contracts achieve their intended outcomes. In essence, the contract lifecycle management process represents the full journey of a contract, from creation to closure or renewal.

That said, let’s see how modern solutions streamline and automate the process, making contract management faster and more accurate.

How CLM Works 

How CLM Works 

CLM systems centralize and automate contract management with features designed to simplify every stage:

  1. Centralized Repository: All contracts and related documents are stored securely in one location. Users can quickly search, retrieve, and share contracts, eliminating the need to hunt through emails or physical files.
  2. Workflow Automation: Automated workflows route contracts to the right stakeholders for review, negotiation, and approval. Notifications reduce delays and prevent errors.
  3. Template Management: Pre-approved templates ensure consistency and compliance. Legal teams define standard clauses, allowing business teams to create contracts efficiently.
  4. Digital Signatures: Electronic signatures eliminate printing or scanning, allowing contracts to be approved securely online in minutes instead of weeks.
  5. Analytics and Reporting: Dashboards provide insights into contract performance, deadlines, compliance, and risks, helping teams identify bottlenecks and optimize workflows.
  6. Integration Capabilities: CLM systems connect with CRM platforms, ERP tools, and e-signature providers for smooth data flow and complete visibility.

Features and workflows are important, but to see the full picture, we need to walk through the stages of a contract from start to finish.

book demo

Stages in the Contract Lifecycle Management Process

Managing contracts effectively is more than just paperwork; it ensures every agreement drives value, mitigates risk, and supports your business objectives from start to finish. Visualizing the process can make it easier to understand and optimize. Here’s a contract lifecycle management process diagram:

Stages in the Contract Lifecycle Management Process

Stage 1: Contract Initiation

Every contract starts with initiation, where the need for an agreement is identified and essential details are gathered, including:

  • Parties involved
  • Scope of work and objectives
  • Financial terms and compensation
  • Preferred contract type and specific clauses
  • Approval authorities and dates
  • Timeline, milestones, and supporting documents

Once risks and benefits are assessed, the contract request is submitted for approval. Automating this stage with software like HAL ERP reduces delays, errors, and manual follow-ups.

Stage 2: Contract Creation and Negotiation

Once the request is approved, the contract is drafted. Key considerations include:

  • Drafting clear, accurate, and detailed language
  • Including all agreed clauses and legal requirements

During negotiation, both parties review terms such as scope, payment, duration, and performance metrics. The goal is to align the contract with business objectives while protecting all parties’ interests.

Stage 3: Contract Approval

The finalized draft moves through internal approvals, where department heads, legal advisors, and executives review it. Risk assessments, budget checks, and compliance verification ensure the contract meets organizational standards.

Stage 4: Contract Execution

After approval, the contract is executed through signatures. This can be done physically or digitally. Digital signatures using HAL ERP streamline the process, making it secure, fast, and easily trackable.

Stage 5: Contract Monitoring and Management

Post-execution, the focus shifts to managing obligations and ensuring compliance:

  • Track milestones, deliverables, and deadlines
  • Monitor payment terms and contract adherence
  • Address disputes or quality issues

CLM tools automate alerts and reminders, helping teams stay on track and maintain regulatory compliance while reducing risk.

6. Contract Renewal & Closure

As the contract nears its end, evaluate whether to renew, renegotiate, or terminate it:

  • Review performance and outcomes
  • Negotiate updated terms if necessary
  • Ensure timely renewal or closure to avoid financial or operational risks

Renewed contracts re-enter the lifecycle, starting from creation or negotiation based on any changes.

Managing each stage effectively requires the right tools and software. Let’s now explore how CLM software helps startups and enterprises to handle contracts efficiently and strategically.

Also Read: Top Procurement Contract Management Challenges and Solutions

How CLM Software Transforms Contract Management

Contract Lifecycle Management (CLM) software transforms how organizations create, manage, and track contracts. By automating workflows, reducing manual errors, and centralizing all agreements in a secure system, it provides real-time visibility, faster approvals, and better control over renewals and obligations. 

In short, CLM software turns contracts from static documents into strategic assets that drive efficiency, reduce risk, and accelerate business growth.

Benefits of Contract Lifecycle Management

Benefits of Contract Lifecycle Management

A strong CLM system goes beyond organizing contracts; it enhances efficiency, ensures compliance, and fosters collaboration across all contract stages. According to KPMG, poor contract management can cost companies up to 40% of a contract’s value. Here’s how CLM adds value to your business:

1. Efficient Contract Management: Gain complete visibility across all stages, from drafting and negotiation to approvals, signatures, and renewals. Automated workflows reduce manual follow-ups, keep contracts moving, and ensure deadlines are met, resulting in faster deals and fewer errors.

2. Faster Contract Execution: Sales, legal, and procurement teams often need to collaborate, which can slow approvals. CLM software connects these teams through automated reviews, version tracking, and digital approvals, helping deals close up to five times faster.

3. Centralized Contract Repository: All contracts are stored in a secure, searchable platform. Some solutions even allow bulk imports from email, CRM, or SharePoint, using AI to extract key details and streamline management.

4. Better Compliance & Risk Management: Standardized templates, automated alerts, and audit trails reduce errors and ensure adherence to regulations. Teams can track key clauses, renewal dates, and approvals, strengthening compliance and minimizing risk.

5. Smarter Renewal Management: Automated reminders ensure contracts are renewed on time, preventing penalties, service interruptions, or revenue loss while maintaining smooth operations.

6. Data-Driven Visibility: Dashboards and analytics provide insights into contract performance, bottlenecks, and potential risks. Decision-makers can identify issues early and make data-backed decisions confidently.

7. Cost Savings & Productivity Boost: Automation reduces time spent on repetitive tasks like drafting, redlining, and approvals. According to Deloitte, 78% of organizations using CLM reported significant gains in productivity and cost efficiency, freeing teams to focus on strategic initiatives. 

8. Stronger Revenue Performance: Efficient contract management prevents revenue leakage, ensures compliance, and accelerates business processes, turning contracts into tools that support growth and profitability.

Now that we know the advantages of CLM, how do you choose the right software that fits your business's needs, especially in the Saudi market?

What to Look for in Your Contract Lifecycle Management Software

Choosing the right contract lifecycle management (CLM) software can feel overwhelming. Not every solution will fit your business, and picking the wrong one can create more work than it saves. 

Here’s what to look for, especially if you’re a Saudi-based business:

  • Centralized Repository: Store all contracts securely in one searchable location for quick access and improved visibility.
  • Workflow Automation: Automate approvals, reminders, and notifications to keep contracts moving efficiently from creation to renewal.
  • Digital Signatures: Enable secure, remote signing with tools compliant with Saudi legal standards, like DocuSign.
  • Template & Clause Library: Pre-approved templates ensure consistency, compliance, and alignment with company policies.
  • Risk Analysis & Compliance: Identify risky clauses or missing terms. Ensure software complies with the Personal Data Protection Law (PDPL) and supports local or GCC-based data hosting.
  • Arabic & Dual-Language Support: Manage bilingual contracts effectively, with support for Arabic (right-to-left text) and dual-language templates.
  • Integration with Existing Systems: Connect with ERP, CRM, or document management tools, and optionally with government platforms like Shopify, Magento, Noon, Practo, and WhatsApp.
  • Secure Storage & Role-Based Access: Protect sensitive contract data with encryption, permissions, version tracking, and audit trails.
  • Analytics & Reporting: Gain insights into contract performance, deadlines, and renewals to make informed, data-driven decisions.

The right CLM software helps your team work efficiently, maintain compliance, and turn contracts into strategic assets, without unnecessary manual effort. Let’s explore how to implement a Contract Lifecycle Management system to streamline workflows, and maximize the value of every contract.

book demo

How to Implement Contract Lifecycle Management

How to Implement Contract Lifecycle Management

Implementing a Contract Lifecycle Management (CLM) system can transform how your organization handles contracts, making the process faster, more transparent, and far less manual. Here’s a step-by-step approach:

1. Identify Your Pain Points

Start by understanding where your current contract management system falls short. Focus on areas causing delays or inefficiencies, such as:

  • Slow approvals and signature processes
  • Errors during drafting or redlining
  • Compliance gaps or missed deadlines
  • Bottlenecks in collaboration between teams

Addressing these pain points first ensures your CLM process targets the challenges that matter most.

2. Engage Stakeholders and Set Clear Objectives

Involve key stakeholders across your SME to ensure the system supports everyone’s needs. Consider:

  • Including teams from sales, legal, and finance
  • Discussing pain points and requirements for each department
  • Defining measurable objectives such as reducing errors, speeding up deal closures, or improving compliance

A collaborative approach ensures smoother adoption and maximizes the value of your CLM system.

3. Choose the Right CLM Software

Selecting the right software is critical to long-term success. When evaluating CLM tools, look for:

  • Integration with existing systems like CRM or financial platforms
  • Flexibility to scale as your business grows
  • Features that automate repetitive tasks and reduce manual effort

The right CLM software acts as the backbone of your contract management process, improving efficiency across teams.

4. Standardize Your Processes

Software alone isn’t enough; standardized processes are key to consistent results. Focus on:

  • Defining clear steps for each stage of the contract lifecycle
  • Aligning processes with your business goals and compliance requirements
  • Ensuring all team members follow the same procedures to maintain consistency

Standardization helps your CLM system work effectively and ensures compliance across your organization.

5. Ensure Adoption and Long-Term Success

A system only delivers value if people actually use it. Promote adoption by:

  • Providing training and ongoing support for all users
  • Communicating the benefits and goals of the CLM system clearly
  • Monitoring performance and making adjustments as your business evolves

Continuous improvement ensures your CLM process stays relevant and delivers long-term efficiency and control. 

Despite its importance, many businesses face challenges in managing the contract lifecycle effectively. Let’s explore common CLM challenges and how to address them.

Also Read: Construction Management Planning: A Complete Guide

Challenges in CLM and How to Overcome Them

Challenges in CLM and How to Overcome Them

Implementing and maintaining an effective Contract Lifecycle Management (CLM) system can be challenging. Many startups and SMEs face inefficiencies, errors, and compliance risks due to outdated or manual contract management practices. 

Here are the most common challenges and practical ways to address them:

1. Manual Processes

Relying on spreadsheets, emails, or paper-based workflows slows down contract management and increases errors.

Solution: Automate workflows using CLM software to streamline drafting, approvals, and renewals, reducing mistakes and saving time.

2. Lack of Visibility

Without a centralized system, tracking contract performance, obligations, and compliance is difficult, leading to missed deadlines and misunderstandings.

Solution: Use a secure, centralized repository and dashboards to gain real-time insights into contract status, milestones, and potential risks.

3. Compliance Risks

Failure to adhere to contract terms or regulatory requirements can result in legal issues and penalties.

Solution: Implement standardized templates, automated alerts, and built-in compliance checks to ensure all contracts meet internal and regulatory standards. 

4. Storage and Organization Issues

Managing a large volume of contracts can create disorganization, lost documents, and difficulty retrieving information.

Solution: Centralize contracts in a searchable repository with AI-powered data extraction for easy access and improved organization.

5. Stakeholder Misalignment

Different priorities across teams legal, sales, procurement, or finance, can cause delays and conflicts.

Solution: Define clear roles, establish communication channels, and align objectives from the start to ensure everyone is on the same page.

6. Implementation Complexities

Setting up a CLM system, training staff, and integrating with existing tools can be challenging, especially for smaller businesses.

Solution: Choose scalable, user-friendly software, provide proper training, and implement processes gradually for smooth adoption.

Even small businesses can face big risks from these challenges, but the right platform changes everything. With tools like HAL ERP, contract management becomes seamless, efficient, and fully compliant, turning what was once a headache into a strategic advantage.

How HAL ERP Simplifies Contract Management

HAL ERP transforms contract management from a complex, time-consuming task into a streamlined, efficient, and compliant workflow. Here’s how it simplifies the CLM process:

  • Accurate Project Budgeting: Track budgets at the project level and align material, labor, and service costs with planned cost sheets for clear spending visibility.
  • Streamlined Billing & Payments: Automate billing workflows tied to project progress, contract terms, VAT compliance, and ZATCA regulations to prevent delays and errors.
  • Comprehensive Project Visibility: Access updates, status reports, and all linked documents in one place, on-site or remotely.
  • Compliance & Localization: Support for regional labor laws, dual-language (Arabic & English) templates, audit-ready controls, and compliance with Saudi VAT and ZATCA requirements.
  • Mobile Resource Management: Approve material requests and manage workforce planning from anywhere, improving responsiveness.
  • Integration with Business Systems: Connect seamlessly with finance, CRM, procurement tools, and even custom-built applications. This flexibility ensures HAL ERP adapts to your unique business processes and scales with your operations.
  • Conversational ERP via WhatsApp: Manage approvals, check contract status, and receive alerts directly through WhatsApp for quick, intuitive collaboration.

With these capabilities, HAL ERP helps organizations keep contracts organized and actionable, improving efficiency and oversight across the contract lifecycle.

Success Story: Jash Holding

Jash Holding, a leading facilities management company in Saudi Arabia, faced challenges managing operations across multiple subsidiaries and over 4,000 employees. HAL ERP helped streamline HR processes, automate intercompany transactions, and provide real-time insights into manpower and project costs.

As a result, Jash Holding improved operational efficiency, gained better control over projects, and consolidated workflows across its subsidiaries, achieving measurable cost savings and a 60% ROI. To know more, read the full case study here

Here’s what the client says: JASH HOLDING COMPANY, Saudi Arabia - YouTube

book demo

The Bottom Line

Poorly managed contracts can quietly drain your organization’s resources. Understanding the contract lifecycle management process diagram helps visualize each stage, giving you better control and ensuring that every agreement delivers value.

With a comprehensive software like HAL ERP, your teams can simplify contract management, automate critical tasks, and stay fully compliant with regulations, including VAT and ZATCA requirements. Turn your contracts from administrative burdens into strategic assets.

Request a free demo today to streamline your contract management with HAL ERP.

FAQs

1. What is the contract life cycle management process?

The contract lifecycle management (CLM) process manages contracts from initiation to creation, execution, monitoring, and renewal. It ensures contracts are compliant, efficient, and deliver business value throughout their lifecycle.

2. What are the 5 C's of a contract?

The 5 C's of a contract are Clear, Concise, Correct, Complete, and Consistent. These principles ensure contracts are understandable, legally sound, and enforceable.

3. What is CLM software used for?

CLM software is used to automate contract creation, approvals, tracking, and compliance. It centralizes contracts, reduces errors, improves efficiency, and provides actionable insights.

4. Is CLM only for large enterprises?

No, CLM benefits businesses of all sizes. Small and medium-sized companies can streamline contract workflows, ensure compliance, and prevent revenue leakage using CLM tools like HAL ERP.

5. How long does it take to implement CLM software?

Implementation typically ranges from a few weeks to a few months, depending on business complexity and integration needs. With proper planning, organizations can start seeing benefits quickly.

6. How can CLM software improve contract management?

CLM software centralizes contracts, automates workflows, enables digital signatures, tracks obligations, and provides analytics. Tools like HAL ERP reduce errors, speed approvals, and give teams complete visibility into contract performance.

Mohammed Ali Khan
Mohammed Ali Khan
Mohammed Ali Khan is a seasoned ERP Implementation Consultant with over 100 successful projects across Saudi Arabia. With expertise across diverse industries, he has spearheaded large-scale retail implementations for hundreds of stores, bringing deep knowledge of omnichannel commerce, payment integrations, and the unique challenges of retail operations in KSA.